Frequently Asked Questions
What is HeroTofu.com?
Herotofu.com is a service that allows you to track your Google Analytics data and notifies you of any changes (sends alerts).
Who's behind HeroTofu?
Munero Company operates HeroTofu. It's incorporated in the EU.
Do you store form submissions?
Yes, but only if you enable the submissions archive. It will be stored on some days, based on your plan. Of course, you can skip the archive and forward submissions directly to your email too.
Do you encrypt form submissions?
Yes, if you have archive enabled, all form submissions are encrypted and stored in the database. They're decrypted only upon showing them to you.
Can you submit a file?
Yes, up to 25Mb.
Are there any 3rd party integrations?
There are Zapier and Slack integrations.
Are you compatible with GDPR?
Yes. We do not store any unnecessary personal information. You can unsubscribe from our services and delete the account at any time. You can export all the information we have about you.
Do I need a credit card?
To start the free-trial, you don't need a credit card. During the free-trial time, you can enter your credit card details to keep using your chosen plan.
What will happen after the free-trial?
If you choose not to subscribe to the paid plan, we will automatically downgrade your plan to the free-tier, and we will pause all your alert agents. You can upgrade your plan at any time and can continue using HeroTofu from where you left it.
Do you have a free version?
There is a limited free version, and you can use it as long as you like. However, only the paid versions have real-time alerts. See Pricing for more details.
Do you have a money-back guarantee?
The free-trial evaluation period should be enough to test HeroTofu thoroughly. However, mistakes happen, and if you want to request a refund, please contact us.
I think something is not working for me
Please contact us with as much detail as you can and explain your problem. We'll respond to you in 72 hours (usually on the same day).
I have a feature request
Great! Please send it over with as much detail as you can, and we'll reach out to you.
